We have created the verification process to help build trust in our community and enable you to provide reassurance to homeowners when they are deciding who should care for their home and pets while they are away.
We provide three levels of verifications. Once you have completed the Basic Level you will be able to progress to the Standard Level verification which comprises:
- Identity & Address Check
- Visual I.D. Document Check
The Identity Check verifies a members’s name, address and date of birth by cross-referencing their details against a range of verified databases.
The Document Check consists of a visual image upload which analyses passports and driving licences to verify they are valid and cross references databases to confirm they are not reported lost, stolen or compromised.
How to get your Standard Level verification:
Start by taking a photo of your documents. You need to ensure the photo is clear and unobstructed.
Log into your online Dashboard
Underneath your profile photo, click into the Standard level, and click 'Verify now'
A new window will open, where you then follow the instructions on screen and upload the documents as instructed, and fill in all the required information
Once you submit the information, it can take a small amount of time for the check to be approved, however once it is, you will then see the Standard level badge appear automatically on your profile page