We have created the verification process to help build trust in our community and enable you to provide reassurance to homeowners when they are deciding who should care for their home and pets while they are away.
We provide two levels of verifications. Once you have completed the Basic level (email address, phone number check, and external references) you'll be able to progress to the Standard level verification which is made up of:
- Identity and address check
- Visual ID document check
The identity check verifies a members’s name, address, and date of birth by cross-referencing their details against a range of verified databases.
The document check consists of a visual image upload which analyses passports and driving licences to verify they're valid and cross references databases to confirm they're not reported lost, stolen, or compromised.
How to get your Standard level verification:
Start by taking a photo of your documents. You need to ensure the photo is clear and unobstructed.
Log in to your TrustedHousesitters dashboard, on the left hand side under Trust & Verification, click into each level and follow the on screen instructions.
Note you can only move on to the next level once the previous one is completed.