As outlined in our Terms & Conditions, your membership can be cancelled and refunded within 14 days of first joining or within 14 days of auto renewal, providing you have not added dates to your listing or used the service to communicate with other members (which includes applying for sits)

For full Terms & Conditions click here http://www.trustedhousesitters.com/terms-and-conditions/

Please note only requests for a refund within the terms and conditions can be accepted.

Please contact our Membership Services Team in writing at support@trustedhousesitters.com if you would like to cancel your membership, however we are confident we can help you secure success on the site, so do get in touch.