As a sitter member, you can leave feedback after a sit, which will be displayed on the pet parent's listing. By sharing your experience, you can help fellow members learn more about the sit and see if it's right for them.
To ensure all feedback is as full and fair as possible, it can only be submitted once a sit is over. This means you'll need to wait one day after the sit has ended before you can provide your feedback.
Follow these instructions to provide feedback via the website:
- Log in to your TrustedHousesitters account
- Click on your name in the top right corner
- Select ‘Past sits' from the drop down menu
- Find the sit you wish to leave feedback for and tap 'Leave feedback for ____'
- Choose a rating of how likely you would be to recommend the sit to others
- Add your feedback
- Once you are happy with your feedback, press ‘submit’
Follow these instructions to provide feedback via the app:
- Log in to the TrustedHousesitters app
- Tap ‘Me’ in the bottom right corner
- Select ‘Feedback’ from the menu
- Tap ‘Feedback I’ve Given’
- Select the pet parent you would like to leave feedback for by pressing ‘leave feedback’
- Give the sit a rating using the star icons and press ‘continue’
- Type your feedback and then tap ‘continue’ in the top right corner
Once you have shared your feedback, it cannot be changed or amended. If you’d like to know more about providing feedback for pet parents, please take a look at our helpful FAQ 'Review and feedback guidelines'.