What is verification?
Our verification features offer sitters the opportunity to gain two levels of verification for their profile - Basic and Standard
Once you have achieved each level of verification, a trust badge will be displayed on your profile, to help show other members that you are a trusted and verified sitter.
How will I benefit from verifying my profile?
Our trust and safety features can help you demonstrate to owners, at a glance, that you are a trusted sitter. This is designed to enhance your opportunities to enjoy house and pet sitting opportunities and benefit fully from your TrustedHousesitters membership.
How do I gain verification?
You can gain your verifications via the dashboard of your account. Here you will also be able to see what level of verification you have achieved and move to the next level.
Do I need to pay for a verification?
We are offering free verification and trust badges to the Standard level.
How can I be certain my personal details and information will be secure, kept private, confidential and not shared with third parties?
TrustedHousesitters does not hold any personal information at the Standard or Enhanced levels. Our verification partner is industry-leading utilised by banks and other high-security services and business globally - therefore they maintain a bank-grade, encrypted security system, keeping your information confidential and secure.
Is Verification compulsory?
No, verification is entirely optional but we would recommend completing them to help build trust on a sitters profile.
Basic Level Verifications
What is Basic level?
Verify your phone number and email address and get an external character reference from an employer, landlord, character or someone you have house and pet sat for in the past.
Standard Level Verifications
What is Standard level?
Use our free service to get a free identification and an I.D. document check.
What forms of ID can I use?
Passport, driving licence or a National Identity Card can be used.
How do I submit a document for checking at Standard level?
You will be prompted to take a photo of your document. We recommend that you do the following:
- Place the I.D. document on a flat, neutral surface and take a high resolution photo using your smartphone ensuring the text is clear and readable
- Make sure all 4 corners of the document are included in the photo and avoid anything that can obscure the document such as a shadow, reflections or fingers
- The MRZ line containing ˂˂˂˂5555˂˂˂˂example˃˃˃˃˃˃777˃˃˃ is particularly important, so this should not be cut off