Designed to help make the feedback system between sitters and owners secure, clear and balanced, and to give members an understanding of other member's experiences of each other, we have a robust review and feedback system in place.
External character references, employment, landlord and other house and pet sitting references which are not completed via the TrustedHousesitters platform are known as ‘references’ and also appear at the bottom of a sitter’s profile. These are not verified by TrustedHousesitters and we recommend you carry out your own due diligence with external references.
After a sitter has completed a house sit through the TrustedHousesitters platform, a homeowner can leave a review, or the sitter can easily request one via their dashboard. These are verified reviews in that they are member to member reviews sent via the TrustedHousesitters platform.
To celebrate their experiences and help other members decide whether the opportunity is right for them, sitters can also share feedback on their experiences whilst house and pet sitting for an owner. This will appear as a thumbs-up rating at the bottom of an owner’s listing.