As part of our industry-leading Trust & Safety features, house & pet sitters registered with TrustedHousesitters have the option to complete two levels of ID checks and verification. A sitter’s verification level can be easily identified by the Trust Badge that appears below their profile picture in relevant search results via the website and the app. Whilst viewing profiles on the website, you will see the relevant levels listed to the right underneath their heading.
The Basic level is an email and phone number verification, plus at least one external reference. The Standard level is an ID and document check completed by a third-party verification provider.
To complement our trust and safety features we encourage sitters to request third party references and member reviews on their profiles.