If you are having a problem with the website loading or displaying results quickly there are a few different things you can check:
Are you connected to Wifi?
You many find that the website loads more slowly if you are connected on a cellphone (via 3G or 4G for example). You may also find that using some open access Wifi networks will result in a slow experience. If you can, try again via a good speed Wifi network and that should improve the way the website works.
Have you updated your device and browser?
It's important to keep your device and browser up to date for security reasons. You will also find that the website runs more efficiently on newer operating systems and browsers.
Try using a different device
If you are experiencing slow page loads on your tablet or mobile you might find that the website works more effectively on a laptop or desktop computer. If this is the case let us know so that we can help.
Still having problems? It will be really helpful if you can let the team know what device and browser you are using when you get in touch. e.g Safari on a MacBook or Chrome on an Android phone.
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