If you feel that you have received feedback from a sitter that is not fair or factual, you can dispute this by contacting us at support@trustedhousesitters.com

We operate a 100% tamper-proof policy to ensure all reviews, feedback, and responses are genuine and reliable. This means members cannot remove or amend feedback or reviews. However, we may remove it for you if it violates member guidelines, the code of conduct and Terms and Conditions. 

You can find more information about providing reviews, feedback, and responses in our review and feedback guidelines, Terms and Conditions and Acceptable Use Policy.