Members who have purchased a Premium Membership have the added benefit of our Sit Cancellation Guarantee.

For Premium Pet Parents -

In the unlikely event of your sitter cancelling, our guarantee provides up to $150 compensation per night to cover the cost of alternative pet care, up to $1500 per sit. Terms and Conditions apply

For Premium Sitters - 

In the unlikely event of your pet parent cancelling, our guarantee provides up to $150 compensation per night to cover the cost of alternative accommodation, up to $1500 per sit. Terms and Conditions apply

For further information or to make a claim, please get in touch with our Membership Services team.