Every member of our community has a unique User ID number that you may need to hand for security reasons when you contact Membership Services. 

To find your User ID number on the app or website, follow the below steps:

On the App: 

• Ensure you are logged in
• Go to 'Me' at the bottom 
• Click on 'Settings'
• Select 'Account' 
• At the top you will see 'Your User ID' 

On the website:

• Ensure you are logged in
• Depending on your device click on either you name or the three lines to open the menu
• Click on 'Settings' 
• Go to 'Account Details' 
• Scroll down to 'Your User ID'