TrustedHousesitters

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  2. Messages and emails

Messages and emails

Inviting a sitter

  • How can I decline an invitation I have received from an owner?
  • Sitter's availability calendars explained
  • How do I find and contact a sitter?

Applying for a sit

  • Can a sitter apply for some of my date range?
  • How do I decline a sitter application to sit for me?
  • How can I withdraw my application to a sit I've applied for but no longer able to do?
  • What happens if my application to sit is declined?
  • How do I apply for a sit?
  • How do I cancel a sitter confirmation request?
See all 8 articles

Your inbox and messages

  • How do I add labels to my messages?
  • What happens if I don't hear back from another member?
  • Will I get a notification when I receive a new message from another member?
  • Can I remove messages from an inactive member?
  • How do I see older messages with another member?
  • How do I know if my message has been read?
See all 10 articles

Emails

  • Why can I not see my listing in the daily alert email?
  • Why am I not receiving the daily email alerts?
  • How do I unsubscribe from TrustedHousesitters emails?
  • Why am I not receiving my email notifications?
  • How do I update my email preferences?

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Get in touch

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Give us a call

We can help anywhere worldwide, so please call the nearest convenient number. We're here 7 days a week, 7am-7pm (UTC)

  • 0808 178 5384
  • 844 293 6126
  • 844 294 8535
  • 0 1300 297 728
  • 09 801 6051
  • 076 680 5343
  • +44 808 178 5384
  • +44 808 178 5384
  • +1 (844) 293-6126
  • 08755 04781
  • 010 1388 551
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