Don't worry. There is usually a simple reason your card is not being accepted. Things you could check first are:
- Are you using Visa, Mastercard or Amex? These are the 3 card types we accept.
- Are you entering all your card details correctly?
- Do the name and address you have entered match the address your card is registered to?
- Do you have sufficient funds on this card?
- Has your card expired?
Still not working? Try giving your card issuer a call and let them know the problem. Our head office is in the UK and sometimes, if you are paying from overseas, you will first need to get the OK from the card issuer.
If that didn't help then call our friendly Membership Services team who can help you. Click here to find your local phone number.