You might want to thank the sitter for their review or reply to something in particular that they mentioned. Although the window to leave a review closes after 14 days, there's no time limit for replying to your review. 

To reply to a review via the website:

• Log into your account
• Go to the menu in the top right-hand corner and select 'Past sitters'
• Click on the sitter you received a review from to open up the details and see the review
• Click on the review and select the 'Respond to review' button to leave a reply

To reply to a review via the app:

• Log into your account via the app
• Select 'Me' in the bottom right-hand corner
• Click 'View & edit listing'
• Select 'Sitters & Reviews'
• Scroll to the right to view all the reviews from previous sitters
• Click 'Respond to review' at the bottom of the selected review 
• Write your reply and click 'Send'

Trusted tip: Your reply will be displayed directly below the review on your listing.