Members who have purchased a Premium Membership have the added benefit of our Sit Cancellation Plan.

For Premium Pet Parents

In the unlikely event of your sitter canceling, this plan provides up to $150 USD compensation per night to cover the cost of alternative pet care, up to $1500 USD per sit. Terms and Conditions apply

Please be aware that any x1 day/night sit cancellation alternative pet care claims will be declined, due to the contribution fee of $150 USD.

For Premium Sitters

In the unlikely event of your pet parent canceling, this plan provides up to $150 compensation per night to cover the cost of alternative accommodation, up to $1500 per sit. Terms and Conditions apply

Please be aware that any x1 day/night alternative accommodation sit cancellation claims will be declined, due to the contribution fee of $150 USD.

Trusted tip: For further information or to make a claim, please get in touch with our Membership Services team.