Absolutely! TrustedHousesitters is built on trust and mutual respect, and is widely regarded as a safe and reliable platform for both pet parents and sitters alike. The trust and safety of all our members are of paramount importance to us.
- Sitters are required to complete background checks (US only), ID checks, email and phone verification, and provide external references before they can apply to a sit.
- Listings are always carefully checked and approved by our team before they are posted on the platform.
- Sitters and Pet Parents are encouraged to communicate before confirming the sit to make sure it’s the right fit for everyone involved.
- Once the sit is complete, both members can leave a review about the experience.
- Certain plans also offer access to a 24/7 vet advice line and a Home & Contents Plan to give members extra peace of mind.
- Our friendly Membership Services team are available around the clock to offer support