When a sitter applies to sit for you, we always recommend that you open up a conversation with them and consider their application. You never know; your perfect sitter might be the one who hasn't completed any sits yet and you could give them that first opportunity.

However, if you're still wishing to decline a sitter, follow the steps below

To decline a sitter via the website:

• Log into your account, click on your profile photo in the top right-hand corner and select 'Inbox'
• In your inbox will be all the sitters who have sent an application and applied to your sit
• Once you have looked through all of the applicants and have decided on a sitter, you will see on the right-hand side under 'Current applications', 'Confirm offer' or Decline'

• Click 'Decline' - this will notify the sitter that they have been unsuccessful this time around

To decline a sitter via the app:

• Log into your account via the app 
• Click on the inbox icon in the bottom bar 
• Select the sitter you would like to decline
• Under 'Application from sitter', select 'Decline'

We would always encourage you, as a pet parent, to send a courtesy decline message to the sitter and thank them for their application. You never know; you might want to invite them for a future sit.