We've made it super easy for you to pause your membership. Just follow these quick steps:
To pause your membership via the app:
- Log into your account via the app
- Head to 'Account' on the bottom right
- Select 'My membership'
- Click 'Manage my membership'
- Scroll down to 'Turn off automatic renewal'
- Tell us why you'd like to pause
- Click on 'Pause membership'
To pause your membership via the website:
- Log into your account
- Click on your name in the top right-hand corner
- Select 'Settings' from the drop-down menu
- Go to 'Membership'
- Scroll to the 'Membership status' section
- Click 'Turn off renewal'
- Tell us why you'd like to pause
- Click on 'Pause membership'
Trusted Tip: Once paused, your membership renewal date will be moved 3 months into the future. But don't worry, you can resume your membership early at anytime!