If you’re seeing a booking fee appear before your renewal date, it’s likely because you’re using an older version of the TrustedHousesitters app. 

Older versions don’t fully support the updated booking flow, which means the confirmation screen may incorrectly show a booking fee before your renewal date. 

This is a display issue only - rest assured, even if you confirm the sit, no booking fee will be charged. You will only pay a booking fee for sits confirmed after your next renewal (Premium members remain exempt). 

Trusted tip: Please update to the latest version of the app so your experience matches the information you received in your communications.