Our Money Back Promise reflects the confidence we have that you'll find a great sitter and sits.

Standard and Premium Pet Parent memberships:

If you do not receive any sitter applications within 14 days of posting your first listing, you’ll be eligible to cancel your membership and receive your money back with no strings attached. 

To qualify for the Money Back Promise, you must publish your listing a minimum of 14 days before the start of the first sit. This applies to your first-year membership only. 

Sitters memberships:

You can cancel your membership and receive your money back if you have been unsuccessful in confirming a sit within 14 days of making your 5th application. This applies to your first-year membership only.