It might be time to change your details on our platform, you may have updated your phone number or email address or might prefer a more secure password. It couldn't be easier to change these details; follow the steps below. 

To change your account details via the website

• Log into your account via the website
• Click on your name in the top right-hand corner 
• Select 'Settings' 
• Choose "Account details" to change your name, email address, or password
• Or select 'Contact preferences' to manage email, calls and SMS you receive 

To change your account details via the app

• Log into your account via the app
• Click 'Me' in the bottom right-hand corner
• Click 'Settings' 
• Select 'Account'

Trusted tip: If you decide to change your email address, please contact our helpful Membership Service team to ensure it has been successfully updated in our systems.