If you're having trouble sending an email to verify your co-sitter’s ID (or for any other type of verification like phone or background checks), it’s usually because some required information hasn’t been completed yet.

Before you can send a verification email, all of your co-sitter’s details need to be filled in. This includes their full name and other essential information on their profile.

Trusted tip: Take a look at this helpful article to verify your co-sitter: How do I verify my co-sitter?