If you’re having trouble logging in to your TrustedHousesitters account, don’t worry; we’ll help you get back in quickly so you can continue connecting with pet lovers around the world. There are a few common reasons why you may have trouble accessing your account.

Password issues

If you’ve forgotten your password or your password isn’t being accepted, you can easily reset it
Reset your password

Email issues & Two-Factor Authentication (2FA)

If you’re not receiving our emails and having trouble logging in due to Two-Factor Authentication (2FA)
I can’t access my account due to 2FA

Trusted Tip: If you’ve tried the steps above and still can’t log in, please get in touch with our helpful Membership Services team