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Your account

Update account settings

  • How do I find my User ID number?
  • Who is the primary account holder?
  • How do I find my settings?
  • Where are my settings?
  • How do I change my account details?
  • How do I update my card details?
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Update or cancel your membership

  • How do I upgrade my membership tier?
  • Can I delete my account and data?
  • How do I change my membership type?
  • How do I downgrade my combined membership?
  • How do I upgrade to a combined membership?
  • Can I get a refund?

Automatic subscription renewal

  • Will my membership renew each year?
  • How do I cancel the automatic renewal of my membership?
  • How do I renew my membership?

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