Trust & Safety
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Update account settings
How do I find my User ID number?
Who is the primary account holder?
How do I find my settings?
How do I change my account details?
How do I update my card details?
I can't log in, how do I reset my password?
Update or cancel your membership
How do I upgrade my membership plan ?
Can I delete my account and data?
How do I change my membership type?
How do I downgrade my combined membership?
How do I upgrade to a combined membership?
Can I get a refund?
Automatic subscription renewal
Will my membership renew each year?
How do I cancel the automatic renewal of my membership?
How do I renew my membership?